The teams developed a Digital Patient Status at a Glance Tool, later expanded into a Digital Touch Screen Tool, to support multi-disciplinary coordination of case planning, discharge planning and risk management.
The teams used the Productive Wardand PDSA cycles to improve daily multi-disciplinary meetings. The two ward teams worked together to identify strengths and weaknesses using information from care planning, risk management, safeguarding data and management, and performance information. The data showed one ward should focus more on individual physical health needs and the other on a more person-centred approach to assessment risk and intervention. They involved service users using the Recovery-Focused Pathway to reflect the service user journey.
By improving multi-disciplinary coordination and involving service users, the teams determined the need to introduce initiatives to support recovery, including - Assistant Practitioners and Activity Co-ordinators to focus on improving therapeutic engagement with service users and a weekly magazine to summarise service user achievements. The project also helped ward efficiency in relation to discharge planning and bed management.
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Welcome and embrace external audits and inspections such as AIMs, AQuA and Care Quality Commission as these provide useful information
Share practice and learning across teams
Encourage all key professional groups to take part in team meetings.