Using ‘Patient Status at a Glance’

Secondary Care | Support Services

Why?

Two inpatient wards in Warrington saw the need to improve multi-disciplinary coordination and create opportunities for recovery-focused care.

Who and where?

Staff on Austen and Sheridan Wards, Hollins Park Hospital - part of 5 Boroughs Partnership NHS Foundation Trust.

What?

The teams developed a Digital Patient Status at a Glance Tool, later expanded into a Digital Touch Screen Tool, to support multi-disciplinary coordination of case planning, discharge planning and risk management.

How?

The teams used the Productive Ward and PDSA cycles to improve daily multi-disciplinary meetings. The two ward teams worked together to identify strengths and weaknesses using information from care planning, risk management, safeguarding data and management, and performance information. The data showed one ward should focus more on individual physical health needs and the other on a more person-centred approach to assessment risk and intervention. They involved service users using the Recovery-Focused Pathway to reflect the service user journey.

Our success

By improving multi-disciplinary coordination and involving service users, the teams determined the need to introduce initiatives to support recovery, including - Assistant Practitioners and Activity Co-ordinators to focus on improving therapeutic engagement with service users and a weekly magazine to summarise service user achievements. The project also helped ward efficiency in relation to discharge planning and bed management.

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