There is considerable scope to improve the quality of mental health crisis care in England. The Care Quality Commission Right Here, Right Now found 42% of people reported they did not receive the right response in a crisis. Only half of local services include a 24/7 crisis resolution and home treatment team (CRHT) as an alternative to in-patient admission.
In the Quality Watch study People with mental ill-health and hospital use people with mental ill health were three times more likely to attend A&E than the general population.
One in every twenty mental health acute beds are used by people experiencing a delayed discharge and over 6,000 service users stay in inpatient care longer than is clinically necessary. NHS Providers Right Place, Right Time and Healthwatch England Special Inquiry Safely Home.