Unique ID: SCYW0001

Caption: Male Carer and Female Service user completing Forms. Two people sitting at a table in a residential home. The Care Home specialises in caring for residents with Alzheimer's and Dementia conditions. 

Restrictions: NHS Photo Library - for use in NHS, local authority Social Care services and Department of Health material only

Copyright: ©Crown Copyright

Access to court liaison and diversion

East London Criminal Justice Liaison and Diversion team changed working practices and processes, and improved relationships with police custody staff. The result was an increase in appropriate referrals (particularly youth referrals) to their service.

Police | Primary Care
Unique ID: SCYW0073

Caption: Female Personal Assistant and Female Manager looking at Leaflets in an office. Two women sitting side by side, making plans. Supported working. Care Sector workforce. Staff training and development. Review. Meeting. 

Restrictions: NHS Photo Library - for use in NHS, local authority Social Care services and Department of Health material only

Copyright: ©Crown Copyright

Improving access in primary care

Dedicated Support Treatment and Recovery Workers are being located in GP surgeries across Southampton. Through extended hours and more availability, more advice and information is offered for patients with mental health difficulties.

Primary Care | Secondary Care
Unique ID: BETHLEM 210

Caption: A psychiatric hospital, providing talking therapies, medication and social care support for people with mental health problems. An elderly woman patient, and a woman staff member. 

Restrictions: 

Copyright: ©

Improving access to secondary care

Northumberland Tyne and Wear NHS Foundation Trust has completely transformed referral pathways, service models and ways of working across the organisation, resulting in outstanding service user feedback and significant efficiencies in the entire health system.

Primary Care | Secondary Care | Support Services
Unique ID: NHS_UCLH_DAY 1 CALL CENTRE_0002

Caption: Hospital administration, office. A member of staff sitting at a desk, talking on the phone. A computer. Booking appointments and answering queries. 

Restrictions: 

Copyright: ©

Improving access by introducing telepsychiatry

Staff at Lancashire Care NHS Foundation Trust appreciated that many patients with mental illness would benefit from improved access to a specialist opinion

Secondary Care | Support Services
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Access to psychological therapies

East London NHS Foundation Trust improved waiting times from referral to assessment for psychological therapies.

Secondary Care | Support Services