Improving access to secondary care

Northumberland Tyne and Wear NHS Foundation Trust has completely transformed referral pathways, service models and ways of working across the organisation, resulting in outstanding service user feedback and significant efficiencies in the entire health system.

Primary Care | Secondary Care | Support Services 



Access to psychological therapies

East London NHS Foundation Trust improved waiting times from referral to assessment for psychological therapies.

Secondary Care | Support Services 


Providing access in primary care

Dedicated Support Treatment and Recovery Workers are being located in GP surgeries across Southampton. Through extended hours and more availability, more advice and information is offered for patients with mental health difficulties. 

Primary Care | Secondary Care

Access to court liaison and diversion

East London Criminal Justice Liaison and Diversion team changed working practices and processes, and improved relationships with police custody staff. The result was an increase in appropriate referrals (particularly youth referrals) to their service.

Primary Care | Police